{"id":4,"date":"2013-04-02T20:37:12","date_gmt":"2013-04-02T20:37:12","guid":{"rendered":"http:\/\/www2.bacad.ch\/wordpress\/?page_id=4"},"modified":"2023-04-12T09:09:59","modified_gmt":"2023-04-12T07:09:59","slug":"support","status":"publish","type":"page","link":"https:\/\/www.bacad.ch\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><\/p>\n<h2>Where to find a solution?<\/h2>\n<p>Maybe you missed our <a href=\"http:\/\/doc.bacad.ch\" target=\"_blank\" rel=\"noopener noreferrer\">online documentation<\/a> where you can find many answers? Or maybe a solution was given in our <a href=\"http:\/\/forum.bacad.ch\" target=\"_blank\" rel=\"noopener noreferrer\">forum<\/a>?<br \/>\n<span style=\"line-height: 1.714285714; font-size: 1rem;\">Before asking support, please check this stuff.<\/span><\/p>\n<h2>Get support or report a problem<\/h2>\n<p>To open a support inquiry or report a problem, you can:<\/p>\n<ul>\n<li>BaCAD Portal<\/li>\n<li>&#8220;Customer Support&#8221; tab of the Control Center (BaCAD must be installed)<\/li>\n<\/ul>\n<h2>Remote Support<\/h2>\n<p>With the application <a href=\"http:\/\/cdn.deskshare.net\/client\/DeskShareEN-4.8.2.exe\">DeskShare<\/a> we can access your computer and offer you a\u00a0personalized support.<\/p>","protected":false},"excerpt":{"rendered":"<p>Where to find a solution? Maybe you missed our online documentation where you can find many answers? Or maybe a solution was given in our forum? Before asking support, please check this stuff. Get support or report a problem To open a support inquiry or report a problem, you can: BaCAD Portal &#8220;Customer Support&#8221; tab [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"open","template":"page-templates\/full-width.php","meta":{"footnotes":""},"class_list":["post-4","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.bacad.ch\/en\/wp-json\/wp\/v2\/pages\/4","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bacad.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bacad.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bacad.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bacad.ch\/en\/wp-json\/wp\/v2\/comments?post=4"}],"version-history":[{"count":64,"href":"https:\/\/www.bacad.ch\/en\/wp-json\/wp\/v2\/pages\/4\/revisions"}],"predecessor-version":[{"id":3535,"href":"https:\/\/www.bacad.ch\/en\/wp-json\/wp\/v2\/pages\/4\/revisions\/3535"}],"wp:attachment":[{"href":"https:\/\/www.bacad.ch\/en\/wp-json\/wp\/v2\/media?parent=4"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}